RHB Bank has launched RHB Pay, a unified online payment gateway it describes as the first in Malaysia to be built, owned, and operated entirely by a bank. The platform consolidates card payments, FPX, and DuitNow Pay into a single integration for business customers, with funds settling directly into RHB accounts.
Key Facts At A Glance
- RHB Pay launched August 5, 2026, in Kuala Lumpur
- Described by RHB as Malaysia’s first bank-owned unified online payment gateway
- Supports card payments, FPX, and DuitNow Pay through a single integration at launch
- Targets mid-sized enterprises, commercial businesses, corporates, and government-related institutions
- Phase 2, adding e-wallets, QR payments, Direct Debit, and Auto Debit, is targeted for the fourth quarter of 2026
- Automated reconciliation is RHB’s first production use case for AI on the platform, with predictive analytics planned next
- Malaysia recorded 18.4 billion e-payment transactions in 2025, up 25 percent from 14.7 billion in 2024, according to Bank Negara Malaysia
- Built on PayNet’s national payment rails
A Bank Moves Into Gateway Territory
RHB Bank Berhad has rolled out RHB Pay, positioning it as a direct alternative to third-party payment gateway providers that have historically intermediated digital payment acceptance for Malaysian businesses. Unlike those providers, RHB Pay is built and operated entirely within the bank, meaning settlement, security, and compliance sit under RHB’s own banking infrastructure rather than a separate processor.
Group Managing Director and Group CEO Dato’ Mohd Rashid Mohamad framed the launch as a response to businesses wanting more than convenience from their payment tools, citing demand for security, reliability, and greater control over cash flow. PayNet CEO Praveen Rajan said the launch shows how established financial institutions can create new value by building directly on national payment rails.
What It Offers Businesses
At launch, RHB Pay lets businesses accept card payments, FPX, and DuitNow Pay through one integration rather than managing separate connections for each method. Funds settle directly into RHB accounts, and the platform includes automated reconciliation, a dashboard for real-time transaction tracking, and single-portal reporting.
The bank-owned structure is the platform’s central selling point. RHB argues that removing third-party intermediaries gives businesses more assurance over fund security and payment data, backed by the bank’s existing governance and regulatory oversight rather than a separate vendor’s controls.
AI And The Roadmap Ahead
RHB has identified reconciliation automation as its first AI use case on the platform. According to Dev Raaj Shanmugam, RHB’s head of group transaction banking and group wholesale banking, the bank plans to extend AI capabilities toward predictive analytics, letting merchants use historical payment data for forecasting.
Phase 2 of the rollout, targeted for the fourth quarter of 2026, will add e-wallets, QR payments, Direct Debit, and Auto Debit, broadening the gateway beyond its current card, FPX, and DuitNow Pay coverage. The launch coincided with the start of RHB’s Progress Series 2026 forum in Kuala Lumpur.
Market Context
The launch arrives as Malaysia’s digital payments volume continues to climb. Bank Negara Malaysia data cited by RHB shows e-payment transactions rose 25 percent to 18.4 billion in 2025, up from 14.7 billion in 2024, a growth trend RHB is positioning RHB Pay to capture on the merchant-acquiring side.